Refund Policy

Our 24-hour money back guarantee

24-Hour Guarantee

We want you to be fully satisfied with your subscription. We offer a 24-hour money-back guarantee for all new subscriptions. If you face any unresolvable issues or are not satisfied, contact our support team within 24 hours of your purchase.

Eligibility for Refund

  • The refund request is made within 24 hours of the initial payment.
  • The account has not been suspended for violating our Terms of Service.
  • You have contacted our technical support to attempt to resolve the issue first.

How to Request

Please contact our billing department at support@deiptv.com with your order number and the reason for your refund request. Refunds are processed within 3-5 business days depending on your payment method.